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Behind this page is a working case study, not just a resume.

A live AI-powered chat trained on my actual work, a real funnel breakdown, and the engineering decisions behind it — built the way I'd ship any product.

Charlie Chen · PM
Ask anything — I'll answer live, in my own words

Eight years of turning lending funnels into measurable revenue.

I'm a Product Manager focused on digital lending and AI-powered product development in regulated fintech. Currently at Flexiti Financial (Questrade Financial Group).

Funnel performance · Flexiti Financial
source: instrumented production data, 2021–present
+18%
Application → Approval conversion
+23%
Onboarding completion rate
−14%
Funnel drop-off rate
100+ hrs/mo
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Flexiti Financial (Questrade Financial Group) · Senior PM, 2021–present / goeasy Ltd. · Manager, Enterprise Systems, 2016–2021

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